Privacy Policy

At Skillan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI-powered candidate screening platform.

This policy applies to all Skillan services, including our web application, API integrations, and any related services. By using Skillan, you consent to the data practices described in this policy.

We are committed to transparency and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), the Argentine Personal Data Protection Law (Law 25.326), and other relevant privacy regulations.

We collect several types of information to provide and improve our services:

Personal Information You Provide

• Account information: Name, email address, phone number, company name, and job title
• Billing information: Payment method details, billing address (processed securely through payment providers)
• Profile information: Company size, industry, hiring preferences
• Communication data: Messages you send us through support channels or feedback forms

Candidate Data You Upload

• Resumes and CVs uploaded to our platform for analysis
• Candidate contact information and professional history
• Evaluation notes, scores, and assessments you create
• Interview feedback and selection pipeline data

Usage and Technical Information

• Log data: IP address, browser type, operating system, access times
• Device information: Device identifiers, mobile network information
• Usage patterns: Features used, pages visited, actions taken within the platform
• Performance data: Error reports, system diagnostics, response times

We use the information we collect for the following purposes:

• Service provision: To provide, maintain, and improve our AI-powered candidate screening services
• AI analysis: To analyze CVs and generate candidate evaluations using artificial intelligence
• Account management: To manage your subscription, process payments, and provide customer support
• Communication: To send service updates, security alerts, and respond to your inquiries
• Product improvement: To understand how users interact with our platform and develop new features
• Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities
• Legal compliance: To comply with legal obligations and enforce our Terms and Conditions

We will never use your data for purposes other than those described above without obtaining your explicit consent.

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access controls: Strict role-based access controls limit data access to authorized personnel only
• Authentication: Multi-factor authentication and secure password requirements
• Infrastructure: Secure cloud hosting with regular security audits and penetration testing
• Backups: Regular automated backups stored in geographically distributed secure locations

While we implement robust security measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party vendors who help us operate our platform (cloud hosting, payment processing, analytics) under strict confidentiality agreements
• AI providers: OpenAI and other AI service providers for processing candidate data, subject to data processing agreements
• Legal requirements: When required by law, court order, or government regulation
• Business transfers: In the event of a merger, acquisition, or sale of assets, with notice to affected users

All third-party service providers are carefully vetted and required to maintain the same level of data protection standards that we uphold.

Under applicable data protection laws (GDPR, Law 25.326), you have the following rights:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Correct inaccurate or incomplete information
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restriction: Limit how we process your data in certain circumstances
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing of your data for certain purposes
• Right to withdraw consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days as required by law.

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential cookies: Required for platform functionality (authentication, session management)
• Performance cookies: Help us understand how users interact with our platform
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Provide anonymous usage statistics to improve our services

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit platform functionality.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

Account data: Retained for the duration of your active subscription plus 90 days after cancellation for billing and support purposes

Candidate data: You control retention - you can delete candidate records at any time. After account closure, all candidate data is permanently deleted within 30 days unless legal obligations require longer retention.

Skillan operates globally and may transfer your data to servers located outside your country of residence. We ensure that all international data transfers comply with applicable data protection laws.

For transfers from the European Economic Area (EEA), we use Standard Contractual Clauses approved by the European Commission to ensure adequate data protection.

Skillan is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information as quickly as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or through a prominent notice on our platform.

We encourage you to review this policy periodically. Your continued use of Skillan after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Skillan - AI-Powered Candidate Screening

Email: [email protected]

Website: https://skillan.ai